It is pre-defined that these terms exclusively govern the sales on the website www.etissus.com, the exclusive property of the company Textiles Connexion for orders placed through the online sales site.

Article 1 - Purpose

The contracts concluded between the company Textiles Connexion and its customers via the website www.etissus.com aim to define the conditions under which Textiles Connexion makes its products available to its customers.

Unless stated otherwise, the products sold through the site www.etissus.com are sold as new.

Article 2 - Seller Identification

Sarl Textiles Connexion

36 Rue des Fondeurs

BP40064

59052 Roubaix Cedex

RCS: 517579041 RCS Roubaix Tourcoing

SIRET: 51757904100032

VAT: FR32517579041

Contact: contact@etissus.com

Article 3 - Order and Order Confirmation

The customer acknowledges having read these terms of sale before placing the order on the seller's website.

Unless proven otherwise, the data recorded by the seller’s website constitutes proof of all transactions made between the seller and its customers.

The seller reserves the right to cancel or refuse your order.

Article 4 - Price

The prices of our products are indicated in Euros, taxes included.

The seller reserves the right to modify prices at any time, but the products will be invoiced based on the rates in effect at the time of order registration.

Article 5 - Delivery Time

Orders placed via the online sales site will be processed within 48 hours. In the case of payment by check, orders will only be processed after the check is cashed.

The shipping time is defined on the "shipping" page (https://www.etissus.com/content/1-livraison-tissus-au-metre)

Article 6 - Availability and Cutting

In the event that a product is unavailable after the order is placed, we will inform you by email along with the new expected delivery date.

If you do not accept the new delivery date, and upon simple request by email, we will cancel your order under the conditions specified in Article 10 below.

For orders over 5 meters, it is possible that the fabric will be delivered in several pieces depending on available fabric rolls. If necessary, please specify in the comment section or by email if the fabric should not be cut.

Article 7 - Delivery

Products are delivered to the address provided during the ordering process.

You must notify the seller by email within 3 days following receipt of the product, after which you may choose to exchange or refund the product as per Article 10.

Article 8 - Payment

Payment for your purchases can be made via:

a) Credit Card

Accepted cards are Visa, Mastercard, and other blue cards. Bank withdrawal cards are not accepted.

The card will be debited at the time the order is placed.

b) Bank or Postal Check

The check must be made payable to Sarl Textiles Connexion, and your order number must be written on the back of the check.

The check will be processed upon receipt.

c) Bank Transfer

Only bank transfers that do not incur fees for the seller will be accepted.

Please instruct your bank that all potential transfer fees will be your responsibility.

If this is not the case, the seller reserves the right to cancel the order and refund the amount, less any fees incurred.

For bank transfers to be accepted, they must include the order number.

Bank Details: (swift) FR7630027170290002053110158

d) PayPal

Article 9 - Right of Withdrawal

In accordance with the Hamon Law, the customer has a 14-day period from receipt to exercise their right of withdrawal and return any unsatisfactory products at their own expense. The product must be returned to the seller's address. This right of withdrawal may be exercised without penalties.

The seller will aim to refund the customer within a maximum of 14 days.

In the case of an exchange, the return shipping will be at the customer's expense.

Return Address:

Etissus.com

Refund Service

BP40064

59052 Roubaix Cedex

Article 10 - Product Warranty

The customer is informed that the seller is not the manufacturer of the products displayed on its site and that the seller disclaims any responsibility for defective products or hidden defects that cause damage to a person or property. Only the manufacturer of the product may be held responsible for such issues.

Article 11 - Liability

Photos are provided for illustrative purposes only and are not contractually binding.

Furthermore, the use of trademarks, photos, or examples present on the site is strictly prohibited.

Article 12 - Applicable Law

These terms and conditions are subject to French law, both in terms of substance and form.

In case of dispute or claim, the customer will first contact the seller for an amicable resolution.

Article 13 - Personal Information

The information and data concerning you are necessary for the management of your order and our commercial relationship.

In accordance with the French Data Protection Act of January 6, 1978, you have the right to access and correct your personal data.

This right can be exercised online.

We do not share these data with any third parties and use them strictly for our web tool and the commercial relationship between us.

You can consult the details of our privacy/cookie policy on the relevant page: privacy

Article 14 - Disputes

Any order placed through the seller's website implies the customer’s full and unrestricted acceptance of the seller's general terms and conditions.

Any dispute related to the sale will be submitted to French law and to the commercial court of the seller's headquarters.